Who we are

A.W. Mobbs Ltd.

Our website address is: https://oxfordbuildingsupplies.com

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. For more, see our Cookie Policy.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use “cookies” to gather statistical information that helps us understand what users find interesting and useful on our website. Users can decline the cookies by adjusting the “accept cookies” setting on their browser, however, this may affect the functionality of the website. We do not use this code to collect any personally identifiable information. More information below under ‘Analytics’.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use cookies to analyse user activity in order to improve the website. For example, using cookies we can look at aggregate patterns like the average number of searches that users perform. We can use such analysis to gain insights about how to improve the functionality and experience of the website.

We use Google Analytics re-marketing and that this will advertise your company or website across other websites that users visit. Therefore, Google and other third-party vendors will show ads on websites that users visit after visiting this website

Google ads may be shown on other websites because the user visited this website in the past

Users can opt out of this re-marketing campaign through the Google Ad Settings page.

The settings page can be found at: https://adssettings.google.com

Who we share your data with

We do not share any data with any third parties for ANY purposes.

How long we retain your data

We are required by law to keep your personal information only for as long as is necessary for the purposes for which we are using it. The period for which we keep your personal information will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

Andrew Mobbs (Data Protection Officer)

AW Mobbs, The coal depot, London Road, Wheatley OX33 1JG

What information do we collect?

We collect the following types of personal information:

(a) Information we collect when you register with us

When you register with us, we may ask you for a number of pieces of information including:

  • your name;
  • your postal/delivery address;
  • your email address;
  • your telephone number;
  • a password – please keep this safe;
  • whether you would like to receive information from us via email, SMS text, post or telephone;

(b) Information we collect about how you use our services and when you shop with us

  • When you shop with us in-store, online, browse our Websites or other organisations’ websites where our adverts are shown, or use our services, we may collect:
  • information about any devices you have used (including the manufacturer, model and operating system, IP address, browser type and mobile device identifiers);
  • product selection;
  • cookies and information about your online browsing behaviour and history on our services, your location, and information about when you click on one of our adverts (including those shown on other organisations’ websites);
  • details of your purchases with or through us;
  • information that you provide to us by using our services, including any photos you have uploaded on our web and mobile platforms and applications;
  • information contained in and records of communications between us, including recordings of telephone calls when you contact us and instant messaging applications;
  • information about your preferences in connection with our services, for the purposes of enhancing and personalising your experience on our services;
  • CCTV footage in which you feature when you visit our premises; and in the event that you have an accident while on our premises that you bring to our attention, we may record details of that accident and any injury you suffer in the relevant store’s accident log.

Your rights

You have the right to ask us to:

  • Confirm what personal information we hold about you and provide you with a copy of that data;
  • Correct any personal information that is inaccurate;
  • Remove your personal information where there is no good reason for us to continue to hold that data;
  • Temporarily stop using your personal information if you are questioning our right to use that data and in other circumstances where that right is applicable;
  • Stop using your personal information unless we can demonstrate a valid reason why we need to continue to hold that data e.g. to support a product warranty;
  • Stop using your personal information to send you marketing materials such as our catalogue, marketing email, discounts or vouchers.
  • Provide you with the personal information that you have provided to us, in a structured and commonly-used electronic format, or transmit that information directly to another company if that is technically feasible. This applies where we are using your personal information on the basis of your consent or because it is necessary to perform a contract with you (see How do we use your personal information, above).

Our security procedures mean that we may request proof of identity before we are able to disclose your personal information to you or comply with other requests.

We want to make sure that the personal information we hold about you and your preferences as to how we contact you are accurate and up to date. If any of the details are incorrect, please let us know (details below) and we will amend them.

Additional information

How we protect your data

We have end to end encryption when receiving form data or emails. The data between this website and our clients is also encrypted when accessing back-end systems, two-factor authentication is employed.